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DMARC Shield

Contact Us

Get in touch with our team of email security experts

Get in Touch

General Inquiries

For general questions, partnership opportunities, or business inquiries.

business@dmarcshield.io

Technical Support

Need help with setup, configuration, or troubleshooting? Our support team is here to help.

support@dmarcshield.io

Response Times

General Inquiries

Within 24 hours

Technical Support

Within 4 hours

Security Issues

Within 1 hour

Office Hours

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (Your Local Time)
Emergency Support: 24/7 for critical security incidents

* Emergency support is available for security incidents that pose immediate threat to your organization. Please clearly mark your email subject with "URGENT - Security Incident" for fastest response.

What to Include in Your Message

For General Inquiries:

  • Your company name and role
  • Brief description of your email security needs
  • Preferred method and time for follow-up
  • Any specific questions about our platform

For Technical Support:

  • Your account email address
  • Domain(s) affected
  • Detailed description of the issue
  • Steps you've already taken to resolve it
  • Screenshots or error messages (if applicable)

Prefer to Get Started Right Away?

Many questions can be answered by exploring our comprehensive documentation or starting your free trial. Our platform is designed to be intuitive and includes step-by-step guides for all major configurations.

Security & Privacy

When contacting us, please do not include sensitive information such as passwords, private keys, or confidential business data in your initial email. Our support team will guide you through secure methods of sharing sensitive information if needed.

All communications with DMARC Shield are treated with strict confidentiality and are protected under our privacy policy. We never share customer information with third parties.